04/Sep/17

Delivery Charges

What are the delivery charges?

Delivery charge varies as per your delivery location.You might be charged with nominal delivery charge on every order to offset the higher shipping cost on lower value orders. The delivery charge may be waived off some times, if you shop for a minimum predefined value.

Are there any hidden costs?

There are NO hidden charges when you make a purchase and delivery charges are not hidden charges and are charged (if at all) extra depending on the location of delivery.

Shipment Information

What is the estimated delivery time?

Generally the product is shipped within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the factor -the destination to which you want the order shipped to.

Why the delivery date changes from the said timeline?

It is possible that due to holidays, shipping team or courier partners would be off from work between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

How to know the product can be delivered to my location or not?

 You can check whether there is delivery for your location by entering your zip code on the product page (This is one time process).

If you haven’t provided your zip code until the checkout stage, the zip code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

Legal restrictions, if any, in shipping particular products to your location

The availability of reliable courier partner in your location

Note: At times courier partners prefer not to ship to certain locations. This is entirely at their discretion.

Delivery Instructions

Can I change the address of delivery after placing order?

If you need the delivery of product to different location, you can mention before check out from Cart. Once you place the order, it is not possible to change the address for that order.

Return/Replacement Policy

You can return the product in case of issue with the product, within 60 days of purchase but the amount will not be refunded and you can choose any other product for the same amount or more.

Return Pick up

I need to return the product, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.Our courier partner will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our courier partner, you can return the item through a third-party courier service. Return fees are borne by us.

Replacement Method

How do I get the replacement?

While returning the product you have to make sure the original content of package is with tags intact, not torn/damaged in any way. Our courier partner will collect the product from your pick up location and will check the same. Once it is confirmed that the product satisfies the terms of return, the product of replacement will be delivered to you.

If the product is found to be damaged, then the replacement will not be delivered at the time. The level of damage is inspected by our team and you would be asked to pay extra for the same. On payment of the amount for damage, your replacement shall be scheduled for delivery.

This can be added in the product page

What do the different tags like “In Stock”, “Out of Stock” mean?

‘In Stock’

Product which is readily available for shipment on confirmation of orders will be listed under ‘In Stock’. And will be delivered within the stipulated time (business days) as mentioned in the product page based on your delivery location.

‘Out of Stock’

Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.


04/Sep/17

Payment Options

How do I pay for a purchase in MagicStick Website?

You can pay using PayPal and if you don’t have PayPal account, you are allowed to use your Credit Card for purchase of products from MagicStick website. It is assured that any mode of online payment you use for payment is handled by trusted payment gateway partners using a secure encryption technology to keep your transaction details confidential at all times. You are free to choose the mode of payment as we allow you to use the mentioned options for payment- Internet Banking, Gift Card, Visa, MasterCard, Maestro and American Express credit/debit cards to make your purchase.

Note: You can pay using any of the credit or debit cards accepted, but payment cannot be split among multiple cards/payment methods.

Are there any hidden charges?

The price you see on the product page is exactly what you pay. No other hidden charges are added while you make purchase on MagicStick website.

Delivery charges may be extra depending on the location of delivery. Please check before checking out from the Cart for the same.

Is there option for Cash on Delivery?

This option is not available. You can use any other convenient option for making payment as mentioned above.

Payment Method

How do I pay using my PayPal account?

Once you create a PayPal account and link a payment method like your bank, credit, and/or debit cards, you save data there. Once you go to merchant site choose PayPal option for payment. Log into PayPal and speed through checkout securely with just an email and password.Adding credit, debit, and bank accounts to your digital wallet will make you paybuyclicking the PayPal button at checkout, you can choose any of them and skip entering your financial information.

How do I pay using a credit/debit card?

Credit cards

Payments made using Visa, MasterCard, Discover and American Express credit cards are accepted by us.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Data Security

Is it safe to use my credit/debit card for online payment?

Online transaction on our website is secure with SSL Secure Connection. The SSL protocol is always used to encrypt and secure transmitted data i.e., your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

What is a 3D secure password?

The 3D secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “MasterCardSecure Code” services, respectively.

The 3D secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How can I get the 3D secure password for my credit/debit card?

You can register for the 3D secure password for your credit/debit card by visiting your bank’s website.

Can I use my bank’s Internet Banking feature to make a payment?

Yes. You are offered with the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while we assure a highly secure transaction.

Can I make a credit/debit card or Internet Banking payment through my mobile?

Yes, you can make credit card payments through the mobile site. We use SSL Secure Connection to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

Upon confirmation of Order and successful completion of payment, your order will be processed for shipment in the time specified, from the date of confirmation.

Note: You shall be notified if the payment is failed during the course of making payment against your order. If there are insufficient funds on the account or the account number was entered incorrectly, or the transaction fails for any other reason.


04/Sep/17

The new MagicStick One is powered by Intel’s 14nm Cherry Trail Processor and is pre-loaded with Windows 10 Pro (trial) and Android 5.1. It also supports Ubuntu and all variants of Linux. The device comes with very attractive specifications and can be used for both personal and professional use-cases.

Before we start with the 5 Step Guide to Set-up, let’s just check out the list of components that comes as a part of add-ons with MagicStick One box:

  • MagicStick One
  • Power Adapter
  • USB Cable
  • HDMI (male to female) Cable
  • MagicStick Box
  • User’s Manual
  • MagicStick One Quick Set-up Guide

Here’s a 5 Step simple guide to get you started with using MagicStick One device:

Connect Power Adapter and USB Cable

Connect Power Adapter and Connector pin first and plug it to the power point.

Connect the USB port end of the cable with Power Adapter and Red colored micro USB cable (on the other end) to 5V Power Port on device.

Connect HDMI 2.0 port with HDMI Display Unit (TV, Projector, Laptop, etc.)

Remove the cap on top of the device and connect the HDMI port directly to any HDMI display unit. Alternately, you can connect the device and display unit using HDMI (male to female) cable provided in accessories to reach difficult corners and small spaces.

Connect Keyboard or Mouse to USB Port

You can connect both Keyboard and Mouse to the device by connecting with two different USB 3.0 ports simultaneously.

Press START on MagicStick One Device

Press the Start button provided on the side of the device. The device will respond by turning on the blue light as an indicator at the bottom.

Select OS

After pressing start button, the device will start and show OS selection menu for 10 seconds. You can select the OS for your preference by using keyboard, mouse or mobile app.


04/Sep/17

MagicStick One is designed to impress you with its unique features and capabilities that make it too irresistible to ignore. It’s not just a piece hardware put together but the innovation that takes to integrate everything together seamlessly and create an amazing device. It is carved with excellence in technology and design. One device that fits all requirements…

MagicStick One has many unique features that distinguish it from any class of products that are designed to solve simple to complex problems on day-to-day basis. This walkthrough will help you understand and use the dual-display feature of your MagicStick One device.

Many people like to work on multiple monitors at the same time, whether they are tech geeks or just people who are trying to be more productive.

Additional monitors allow you to expand your desktop, adding more screen space and visibility for your open programs. Windows makes it very easy to set up additional monitors, and MagicStick One has all the necessary ports to enable this feature for you.

Setting-up Dual Display

MagicStick can be connected to multiple display devices at one time.

You can connect more than one displays using either HDMI 2.0 port or USB 3.1 with Type-C docking station or both. You can connect any HDMI display by using HDMI 2.0 port and an HDMI splitter (Male-to-female) and connect several display devices at the same time.

Alternately, you can enable multiple displays by connecting USB 3.1 to docking station at one end and at other end using HDMI port of the device with HDMI display.

When you connect an additional screen to your MagicStick One, Windows will automatically detect it and display your computer’s desktop.

You can then choose how you want your desktop to appear as per your preference. You can later customize the display settings such as Display Style, Screen Resolution and Color Depth.

You can easily move Windows apps to another monitor by grabbing it along the top edge and dragging it from one monitor to another.

You can also span a single panoramic picture across multiple monitors.

Setting up Multiple Monitors

After you connect the monitors to your MagicStick, you can select the Display Style that best suits your needs. To quickly choose how you want to use your display on Windows, press ‘Windows + P’ on your keyboard. A sidebar will appear and you’ll be able to quickly choose a new display mode. You can choose from one of the following four options on how the desktop is displayed:

PC Screen Only: The second monitor is ignored and only the primary monitor is used.

Duplicate: The second monitor mirrors the primary monitor.

Extend: The desktop of your PC is extended across the two monitors and allows you to have a desktop that spans across both monitors.

Second Screen Only: The primary monitor will be disabled and only the secondary monitor will be used


04/Sep/17

Unleash the power of computing and mobility with MagicStick ™ One, the most powerful portable computer on HDMI 2.0. It’s so small, it slips in your pocket and can be carried anywhere you like. Use it in your home, at work or even in the hotel room while you are traveling. It is ideal for both your Computainment and BYOD requirement. It is very easy to use and can transform any HDMI display in to a fully-functional computer.

The new MagicStick™ One is packaged with latest technology in mobile and computing and boldly offers you everything bundled in cuteness of small. It is everything that you want in a smart device and more, all within single device. Carry, Connect, Compute, Anywhere!

Dual-Mode – PC Mode and Storage Mode

You are already familiar with several features of MagicStick by now and if not, don’t worry as we are sharing this guide to walk you through the Dual Mode feature of the device.

MagicStick has Dual Mode feature which enables it to run in two different modes: PC mode or USB Storage mode. You can switch between the two modes by pressing Mode button on the device.

In USB Storage mode, you can use MagicStick as a flash storage drive and transfer data or save your work-related data directly. Once back to home, you can work on the same data using PC mode in your choice of OS. MagicStick works as both flash drive and PC, giving its users more flexibility and freedom.

One of the key benefits of Dual-mode is that data recovery in case of OS failures becomes far easy with this feature. You don’t have to be a technical expert or rush to any service center to recover your data.

You can also control this feature using IoT function through your mobile phone itself. The IoT switch provided in the device can enable the mobile app through which you can control several key actions including using the Dual-mode. So you don’t have to even physically change the mode yourself and rather control it remotely.

MagicStick One comes with high speed eMMC storage of 32GB that automatically turns into Flash drive once you press the mode button to switch from PC to Storage.


04/Sep/17

MagicStick is the smallest powerful computer that provides you many features despite of its small size. You can use it at office or at home or anywhere when you need to work. Other than that you can use it in many ways like playing 3D games on big screen of your TV, streaming 4K videos from YouTube, Netflix, Amazon or watching your favorite HD movies.

You can run all your favorite apps using MagicStick. You can connect MagicStick with projector for delivering your presentation in office. No need to carry that heavy work laptop everyday for a presentation. Magicstick is easy to use in office meetings as its small in size and easy to carry in your pocket anywhere.

This walkthrough is for guiding users about the MagicStick IOT Enablement. It will clear all your concerns regarding IoT Enablement in MagicStick.

IOT Feature:

MagicStick is an IoT enabled device. This feature of Magicstick makes it different from other PC sticks available in the market. IoT not only can change our lives but it can also change the way we work. IoT generally referred to as “Internet of Things” is a revolutionary technology that enables endless devices to connect with each other.

With this IoT feature, you can control your Magicstick through your phone from anywhere. No need to get up from your place, just do everything by using your Smartphone.

The user will be able to do a lot of cool stuff remotely using a cell phone. For example:

  • You can switch between Modes like from computer mode to device mode by using your Smartphone as per your need.
  • You can switch ON/OFF Wi-Fi by using your Smartphone.
  • If you want to transfer data from your Smartphone to your computer, no need to connect it to your computer by using USB Cable.
  • Schedule your MagicStick computer to get awakened and loaded with your favorite OS at some specified time etc.

Technology around the world is changing at a faster rate and IOT has created a lot of buzz among everyone especially IT industry companies. With Magicstick you can experience the benefits of Internet of Things.

 


04/Sep/17

This write-up is for guiding users regarding connectivity of magicstick. In case of any confusion or for confirmation before/ while connecting Magicstick, users can go through the below guide for their knowledge.

Magicstick is the latest computer which provides you technology with ease. You can do whatever you used to do on your regular systems, but you don’t need to worry about bulky size as its small and fits in the palm of your hand. It offers you all those latest features and technology that you can get from a laptop. Also it’s not heavy on your pocket and much affordable as compared to laptops and desktops.

Magicstick has following features that you can use for connecting your device:

  • Latest Type-C ports
  • Bluetooth 4.0
  • Wi-Fi
  • Type C ports:

 Magicstick has latest bery fast Type-C ports. It has one USB 3.1 port with 10 Gbps speed, along with that it comes with two USB 3.0 ports with 5 Gbps speed.

USB 3.1 gives 10 Gbps data transfer capability. Its high speed data transfer makes it perfect for transferring large amount of data.  So you can transfer your Blu-ray movies in less than 40 seconds. With USB 3.1 you would be able to use type A, type B and type C plugs. It also supports USB 2.0, so you could be able to run earlier versions also.

Magicstick is the only PC stick that supports all these ports together, despite of its small design.It has one micro USB port and one SD card slot. So you can extend your storage memory if it is needed.

 Bluetooth:

MagicStick has an in-built Bluetooth 4.0, so that your device consumes less energy as it comes with power saving feature i.e., Low Energy Technology. Also it gives you high speed data transfer. It gives you speed of up to 25 Mbps. It offers enough security to the user.

Bluetooth 4.0 can be connected to the keyboard or mouse to control MagicStick One device from a distance. You can also connect a set of Bluetooth speakers or headphones to the device with this helpful component.

Wi-Fi:

MagicStick provides you Wi-Fi speed of over 1 Gbps. For providing you speed of over 1 Gbps, Magicstick has dual antenna and it uses Beam- forming technology. It supports dual band- 2.4 GHz and 5 GHz.

With magicstick, you can connect to internet and use it, even if the Wi-Fi signal is weak. So you don’t need to worry about slow Wi-Fi. With MagicStick you can experience super fast internet, so no need to worry about that.


04/Sep/17

Magicstick is the latest PC stick or PC on a stick that can convert your TV into a powerful computer. It’s a powerful PC that you can take anywhere because of its small size. Now no need to worry about work or more space while travelling.

MagicStick -“A powerful PC on the go”

It is designed to give you power-packed performance along with convenience. You can use it easily at your home or at office. You can connect it to TV, Monitors and Projectors as per your need.

  • You just need to follow three simple steps:
  • Plug-in to any HDMI port
  • Connect the Power cable
  • Your TV is now a powerful PC

Magicstick is designed for everyone be it SME Businesses, Students, Gamers, Frequent Travelers or Home Users.

This write-up is for guiding users about the MagicStick compatible operating systems. It will clear all your concerns regarding OS that can be used with MagicStick.

In Magicstick we have provided pre-loaded Windows 10 Pro trial version along with Android 5.1. Also it supports Linux, so no need to worry about compatibility issues.

Windows 10:

Magicstick comes with windows 10 trial version preloaded. It incorporates features of Windows 7 along with Windows 8 like traditional start menu of Windows 7 combined with tiles of Windows 8 in an updated form. Windows 10 is the best Windows so far as claimed by Microsoft itself. You can expect long-lasting batteries, faster processors and high-resolution displays.

With Auto-updates, Windows 10 keeps getting better. The updates include new innovations, features and security capabilities. To ensure the best experience the update rolls out via auto-updates when your PC is ready.

Also for gamers it’s great as you get high frame rates while playing games. You will be able to play all your favorite games in 4k display.

You get more stability and increased system performance with windows 10 that you will surely experience while using Magicstick. So with Windows 10 Magicstick provides you superfast speed, more security, better interface, Good compatibility with other software tools.

Users will experience the features of Windows 10 like Action centre. On your PC you will get pop-up notifications like weather conditions, it will show your email messages, a birthday reminder. Your android phones have this feature that now you can experience with Windows 10. You can go back in these pop-up notifications and check the entries you missed before dismissing any notification.

You get Microsoft Edge to browse on for superfast browsing experience. It has features like Web Markup and reading mode.

Gamers can enjoy Xbox app integration in Windows 10. You can keep track of your friends and achievements as well as you can play multiplayer games against other players on Xbox.

You get the advantage of two Oss from single MagicStick One device i.e. Windows 10 and Android 5.1, all you need is just to switch the mode between Android 5.1 and Windows 10.

Android 5.1:

With Magicstick you get Android 5.1 Lollipop that makes it convenient for users who like to play many games on android phones. Now you can play all those games on your TV by plugging in Magicstick. Users get to play all of their favorite games in 4k HD display that too on large screen of your TV.

You can access so many apps with this feature. You experience HD voice quality while using Magicstick in Android mode. While using Skype enjoy the 4K HD video calling experience with Magicstick. Devices that support HD Voice will be able to access this feature of HD voice quality.

Even this is great for your kids as they can play video games on Big TV screen instead of playing those on small phone screens. So you can prevent your children from hurting their sensitive eyes.

Linux Compatibility:

MagicStick also supports Linux OS. So if you want to work on Linux you can use it for that also. MagicStick makes your life really easy as it has so many features. You can switch in between modes as per your need or preference. Switching between modes is also easy; you only need to press one switch mode button.

 


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