04/Sep/17

Delivery Charges

What are the delivery charges?

Delivery charge varies as per your delivery location.You might be charged with nominal delivery charge on every order to offset the higher shipping cost on lower value orders. The delivery charge may be waived off some times, if you shop for a minimum predefined value.

Are there any hidden costs?

There are NO hidden charges when you make a purchase and delivery charges are not hidden charges and are charged (if at all) extra depending on the location of delivery.

Shipment Information

What is the estimated delivery time?

Generally the product is shipped within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the factor -the destination to which you want the order shipped to.

Why the delivery date changes from the said timeline?

It is possible that due to holidays, shipping team or courier partners would be off from work between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

How to know the product can be delivered to my location or not?

 You can check whether there is delivery for your location by entering your zip code on the product page (This is one time process).

If you haven’t provided your zip code until the checkout stage, the zip code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

Legal restrictions, if any, in shipping particular products to your location

The availability of reliable courier partner in your location

Note: At times courier partners prefer not to ship to certain locations. This is entirely at their discretion.

Delivery Instructions

Can I change the address of delivery after placing order?

If you need the delivery of product to different location, you can mention before check out from Cart. Once you place the order, it is not possible to change the address for that order.

Return/Replacement Policy

You can return the product in case of issue with the product, within 60 days of purchase but the amount will not be refunded and you can choose any other product for the same amount or more.

Return Pick up

I need to return the product, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.Our courier partner will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our courier partner, you can return the item through a third-party courier service. Return fees are borne by us.

Replacement Method

How do I get the replacement?

While returning the product you have to make sure the original content of package is with tags intact, not torn/damaged in any way. Our courier partner will collect the product from your pick up location and will check the same. Once it is confirmed that the product satisfies the terms of return, the product of replacement will be delivered to you.

If the product is found to be damaged, then the replacement will not be delivered at the time. The level of damage is inspected by our team and you would be asked to pay extra for the same. On payment of the amount for damage, your replacement shall be scheduled for delivery.

This can be added in the product page

What do the different tags like “In Stock”, “Out of Stock” mean?

‘In Stock’

Product which is readily available for shipment on confirmation of orders will be listed under ‘In Stock’. And will be delivered within the stipulated time (business days) as mentioned in the product page based on your delivery location.

‘Out of Stock’

Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.


04/Sep/17

Payment Options

How do I pay for a purchase in MagicStick Website?

You can pay using PayPal and if you don’t have PayPal account, you are allowed to use your Credit Card for purchase of products from MagicStick website. It is assured that any mode of online payment you use for payment is handled by trusted payment gateway partners using a secure encryption technology to keep your transaction details confidential at all times. You are free to choose the mode of payment as we allow you to use the mentioned options for payment- Internet Banking, Gift Card, Visa, MasterCard, Maestro and American Express credit/debit cards to make your purchase.

Note: You can pay using any of the credit or debit cards accepted, but payment cannot be split among multiple cards/payment methods.

Are there any hidden charges?

The price you see on the product page is exactly what you pay. No other hidden charges are added while you make purchase on MagicStick website.

Delivery charges may be extra depending on the location of delivery. Please check before checking out from the Cart for the same.

Is there option for Cash on Delivery?

This option is not available. You can use any other convenient option for making payment as mentioned above.

Payment Method

How do I pay using my PayPal account?

Once you create a PayPal account and link a payment method like your bank, credit, and/or debit cards, you save data there. Once you go to merchant site choose PayPal option for payment. Log into PayPal and speed through checkout securely with just an email and password.Adding credit, debit, and bank accounts to your digital wallet will make you paybuyclicking the PayPal button at checkout, you can choose any of them and skip entering your financial information.

How do I pay using a credit/debit card?

Credit cards

Payments made using Visa, MasterCard, Discover and American Express credit cards are accepted by us.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Data Security

Is it safe to use my credit/debit card for online payment?

Online transaction on our website is secure with SSL Secure Connection. The SSL protocol is always used to encrypt and secure transmitted data i.e., your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

What is a 3D secure password?

The 3D secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “MasterCardSecure Code” services, respectively.

The 3D secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How can I get the 3D secure password for my credit/debit card?

You can register for the 3D secure password for your credit/debit card by visiting your bank’s website.

Can I use my bank’s Internet Banking feature to make a payment?

Yes. You are offered with the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while we assure a highly secure transaction.

Can I make a credit/debit card or Internet Banking payment through my mobile?

Yes, you can make credit card payments through the mobile site. We use SSL Secure Connection to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

Upon confirmation of Order and successful completion of payment, your order will be processed for shipment in the time specified, from the date of confirmation.

Note: You shall be notified if the payment is failed during the course of making payment against your order. If there are insufficient funds on the account or the account number was entered incorrectly, or the transaction fails for any other reason.


04/Sep/17

The new MagicStick One is powered by Intel’s 14nm Cherry Trail Processor and is pre-loaded with Windows 10 Pro (trial) and Android 5.1. It also supports Ubuntu and all variants of Linux. The device comes with very attractive specifications and can be used for both personal and professional use-cases.

Before we start with the 5 Step Guide to Set-up, let’s just check out the list of components that comes as a part of add-ons with MagicStick One box:

  • MagicStick One
  • Power Adapter
  • USB Cable
  • HDMI (male to female) Cable
  • MagicStick Box
  • User’s Manual
  • MagicStick One Quick Set-up Guide

Here’s a 5 Step simple guide to get you started with using MagicStick One device:

Connect Power Adapter and USB Cable

Connect Power Adapter and Connector pin first and plug it to the power point.

Connect the USB port end of the cable with Power Adapter and Red colored micro USB cable (on the other end) to 5V Power Port on device.

Connect HDMI 2.0 port with HDMI Display Unit (TV, Projector, Laptop, etc.)

Remove the cap on top of the device and connect the HDMI port directly to any HDMI display unit. Alternately, you can connect the device and display unit using HDMI (male to female) cable provided in accessories to reach difficult corners and small spaces.

Connect Keyboard or Mouse to USB Port

You can connect both Keyboard and Mouse to the device by connecting with two different USB 3.0 ports simultaneously.

Press START on MagicStick One Device

Press the Start button provided on the side of the device. The device will respond by turning on the blue light as an indicator at the bottom.

Select OS

After pressing start button, the device will start and show OS selection menu for 10 seconds. You can select the OS for your preference by using keyboard, mouse or mobile app.


04/Sep/17

The Bring Your Own Device (BYOD) movement is gaining strength all over the world. Companies are encouraging employees to bring their own device into the workplace by adopting new BYOD and Security policies.  Allowing employees to use their personal devices like phones, laptops and smart watches for work has both rewards and risks. MagicStick is one such powerful device that can change the way BYOD works in different sectors of business.

BYOD Trends by Numbers:

Statistics show that a BYOD workplace is the new standard in industry. Studies have indicated that with BYOD, productivity, employee morale and accountability improve in tandem with reduced hardware and networking costs. But some other plausible reasons also come into consideration that make a valid argument in favor of BYOD in the workplace. Here are few BYOD trends as revealed by several analyst firms:

By the year 2017, BYOD will grow from a $67 billion market to a $181 billion market (Markets&Markets)

North America has the highest BYOD adoption rates at 36%, a number that will increase to about 50% of the market by the end of 2017 (Markets&Markets)

More than 67% of workers use their own devices at work (CBS MoneyWatch)

More than 50% of workplaces will require employees to bring their own devices by 2017 (Gartner)

Going BYOD with MagicStick

Portable, Light and Easy to Carry

We understand that carrying your bulky devices like laptop, tablets, etc. to work every day is tiresome. Therefore we designed MagicStick keeping in consideration the comfort of users who commute daily between home and work.

MagicStick slips into your pocket, fits into your palm; you can even carry it in your purse. Other BYODs are usually heavy, occupy a lot of space and require additional baggage to carry them. Say no to such bulky devices and buy MagicStick instead, an easy to carry and light-weight device.

Device and Information Security

Security has been the biggest concern for organizations while implementing their BYOD strategy. Flash storage drives have greater risk of data getting corrupted, infected by malware or virus, or complete data loss due to hardware malfunction. You can use MagicStick as storage unit and avoid using risky flash drives.

Data recovery in case of OS failures is far easy with MagicStick in comparison to storage devices reducing risk of loss of sensitive information. MagicStick doesn’t contain any mechanical hard disk based storage, therefore; the data is safer. The electronic storage in MagicStick will ensure safety of your data. You will not lose data as in case of hard disk based storage.

MagicStick protects both enterprise information and personal data.

Ultra Fast Type-C USB Docking Station

MagicStick is equipped with the latest Type-C USB 3.1 port which has USB data, display and power delivery together that can serve as an ideal component for BYOD. You can connect MagicStick to a docking station in your office or home through USB port. Docking station enables you to convert MagicStick into a desktop computer whether in office or at home. You can even connect it as dual display for TV or monitor and can use as extended display.

Dual Mode – USB Storage and PC

MagicStick has Dual Mode feature which enables it to run in two different modes: PC mode or USB Storage mode. You can switch between the two modes by pressing Mode button on the device. The data recovery in case of OS failures becomes far easy with this feature. In USB Storage mode, you can use MagicStick as a flash storage drive and transfer data or save your work-related data directly. Once back to home, you can work on the same data using PC mode in your choice of OS. MagicStick works as both flash drive and PC, giving its user more flexibility and freedom compared to other BYOD users.

Simple Cloud Integration

MagicStick comes with cloud-ready infrastructure and can be easily integrated to Cloud platform. With Cloud integration, the possibilities are unlimited in terms of use-cases. You can access and store data through Cloud storage anytime, anywhere with cloud services.

With our in-house cloud-based services, individuals and organizations can access software, storage, compute and other IT infrastructure elements without the burden of maintaining and upgrading them.

PC to PC Connectivity

With MagicStick, you can interconnect any number of devices connected over a network in your organization or at home. You can establish connection between your different devices which is more convenient file and Internet connection sharing mechanism.

MagicStick comes with dual antenna and uses Beam-forming Technology to provide over 1 Gbps speed through Wi-Fi. It supports 2.4 GHz as well as 5 GHz– Dual band with 10 dBi gain. Wireless networks are becoming better by day with easy set-up process, much advanced security and faster in transfer speeds.

Ease of Doing Work

At every step we have added features that will drive you towards experiencing this smart and sleek device. MagicStick takes 4-6 seconds to boot so you won’t have to wait any longer for your system to start. It does not have a cooling fan, it rather uses passive cooling technology to prevent heating issues and is completely noiseless.

Battery Inside

MagicStick has an in-built battery in addition to power cable. Battery disengages the device safely any time you disconnect the power supply without shutting it down first. You can simply transfer your important report from work computer or docking station and resume your important client meeting in the conference room while connecting directly to projector through HDMI port.

Robust in Design

With BYOD, there is always risk associated with carrying your device while outside. First, it is bulky in size and is difficult to commute with everyday. Also, there are high chances of device getting subjected to physical damage, loss, theft, etc. MagicStick on the other hand, is not just extremely portable and light, it’s also tough in built and robust in design. It doesn’t get affected even if you accidentally drop it to the ground.

Maintenance Free Device

MagicStick saves money on maintenance. Unlike other devices, it is essentially maintenance free and very reliable. You do not have to rush to any service center to recover or back up your data. You don’t have to have technical expertise to recover the data. It is less prone to hardware failures compared to other BYOD options.

In addition, MagicStick also saves power and helps reducing carbon footprint. It runs on just 5 Watts of power, you can save enough electricity bill to recover your investment in MagicStick within 8 to 10 Months of using it. It will in fact start paying you back later.

MagicStick’s BYOD Advantage

Bridge the gap between IT and mobility and help organizations implement their BYOD strategy

MagicStick is affordable substitute enabling to minimize capital overlay and help save hardware costs, maintenance & support, power saving, rent, space, etc.

Mobilize your People and Data with MagicStick while enabling data to move in a secure, managed and reliable way

Empower your workforce to be more productive, satisfied and better able to serve customers.

MagicStick has embedded IoT controller. You can control MagicStick from your mobile phone and switch on or off your device Stick from anywhere

Drive business performance by giving freedom and flexibility to the workforce and unleashing employee potential


04/Sep/17

MagicStick One is designed to impress you with its unique features and capabilities that make it too irresistible to ignore. It’s not just a piece hardware put together but the innovation that takes to integrate everything together seamlessly and create an amazing device. It is carved with excellence in technology and design. One device that fits all requirements…

MagicStick One has many unique features that distinguish it from any class of products that are designed to solve simple to complex problems on day-to-day basis. This walkthrough will help you understand and use the dual-display feature of your MagicStick One device.

Many people like to work on multiple monitors at the same time, whether they are tech geeks or just people who are trying to be more productive.

Additional monitors allow you to expand your desktop, adding more screen space and visibility for your open programs. Windows makes it very easy to set up additional monitors, and MagicStick One has all the necessary ports to enable this feature for you.

Setting-up Dual Display

MagicStick can be connected to multiple display devices at one time.

You can connect more than one displays using either HDMI 2.0 port or USB 3.1 with Type-C docking station or both. You can connect any HDMI display by using HDMI 2.0 port and an HDMI splitter (Male-to-female) and connect several display devices at the same time.

Alternately, you can enable multiple displays by connecting USB 3.1 to docking station at one end and at other end using HDMI port of the device with HDMI display.

When you connect an additional screen to your MagicStick One, Windows will automatically detect it and display your computer’s desktop.

You can then choose how you want your desktop to appear as per your preference. You can later customize the display settings such as Display Style, Screen Resolution and Color Depth.

You can easily move Windows apps to another monitor by grabbing it along the top edge and dragging it from one monitor to another.

You can also span a single panoramic picture across multiple monitors.

Setting up Multiple Monitors

After you connect the monitors to your MagicStick, you can select the Display Style that best suits your needs. To quickly choose how you want to use your display on Windows, press ‘Windows + P’ on your keyboard. A sidebar will appear and you’ll be able to quickly choose a new display mode. You can choose from one of the following four options on how the desktop is displayed:

PC Screen Only: The second monitor is ignored and only the primary monitor is used.

Duplicate: The second monitor mirrors the primary monitor.

Extend: The desktop of your PC is extended across the two monitors and allows you to have a desktop that spans across both monitors.

Second Screen Only: The primary monitor will be disabled and only the secondary monitor will be used


04/Sep/17

Unleash the power of computing and mobility with MagicStick ™ One, the most powerful portable computer on HDMI 2.0. It’s so small, it slips in your pocket and can be carried anywhere you like. Use it in your home, at work or even in the hotel room while you are traveling. It is ideal for both your Computainment and BYOD requirement. It is very easy to use and can transform any HDMI display in to a fully-functional computer.

The new MagicStick™ One is packaged with latest technology in mobile and computing and boldly offers you everything bundled in cuteness of small. It is everything that you want in a smart device and more, all within single device. Carry, Connect, Compute, Anywhere!

Dual-Mode – PC Mode and Storage Mode

You are already familiar with several features of MagicStick by now and if not, don’t worry as we are sharing this guide to walk you through the Dual Mode feature of the device.

MagicStick has Dual Mode feature which enables it to run in two different modes: PC mode or USB Storage mode. You can switch between the two modes by pressing Mode button on the device.

In USB Storage mode, you can use MagicStick as a flash storage drive and transfer data or save your work-related data directly. Once back to home, you can work on the same data using PC mode in your choice of OS. MagicStick works as both flash drive and PC, giving its users more flexibility and freedom.

One of the key benefits of Dual-mode is that data recovery in case of OS failures becomes far easy with this feature. You don’t have to be a technical expert or rush to any service center to recover your data.

You can also control this feature using IoT function through your mobile phone itself. The IoT switch provided in the device can enable the mobile app through which you can control several key actions including using the Dual-mode. So you don’t have to even physically change the mode yourself and rather control it remotely.

MagicStick One comes with high speed eMMC storage of 32GB that automatically turns into Flash drive once you press the mode button to switch from PC to Storage.


04/Sep/17

MagicStick is the smallest powerful computer that provides you many features despite of its small size. You can use it at office or at home or anywhere when you need to work. Other than that you can use it in many ways like playing 3D games on big screen of your TV, streaming 4K videos from YouTube, Netflix, Amazon or watching your favorite HD movies.

You can run all your favorite apps using MagicStick. You can connect MagicStick with projector for delivering your presentation in office. No need to carry that heavy work laptop everyday for a presentation. Magicstick is easy to use in office meetings as its small in size and easy to carry in your pocket anywhere.

This walkthrough is for guiding users about the MagicStick IOT Enablement. It will clear all your concerns regarding IoT Enablement in MagicStick.

IOT Feature:

MagicStick is an IoT enabled device. This feature of Magicstick makes it different from other PC sticks available in the market. IoT not only can change our lives but it can also change the way we work. IoT generally referred to as “Internet of Things” is a revolutionary technology that enables endless devices to connect with each other.

With this IoT feature, you can control your Magicstick through your phone from anywhere. No need to get up from your place, just do everything by using your Smartphone.

The user will be able to do a lot of cool stuff remotely using a cell phone. For example:

  • You can switch between Modes like from computer mode to device mode by using your Smartphone as per your need.
  • You can switch ON/OFF Wi-Fi by using your Smartphone.
  • If you want to transfer data from your Smartphone to your computer, no need to connect it to your computer by using USB Cable.
  • Schedule your MagicStick computer to get awakened and loaded with your favorite OS at some specified time etc.

Technology around the world is changing at a faster rate and IOT has created a lot of buzz among everyone especially IT industry companies. With Magicstick you can experience the benefits of Internet of Things.

 


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